Names changed to protect the innocent (and all those not me)

Process Automation and Production Test Engineer

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Basic Function/General Description

Develop tools for the Configuration, Shipping, Installation, and Support of the company’s products.  The tools will provide consistency while reducing labor content.

Responsibilities:

• Develop and maintain the images for the various servers and clients and supply to Shipping and Service with written instruction.  
• Attend design and review meetings for new stages and products.
• Maintain the System Control Diagrams for the Installation and Support Departments. 
• Develop and maintain the tools to configure the current software releases.

o These tools will aid in the configuration of new sites, legacy conversions and add-on modules.
o Evaluate the feedback from the Support staff on existing tools the need for tools to be developed.
o Emphasize the standardization of site configuration and only automate the configurations we support.
o Write Help documents for the tools developed to assure consistent application

• Assist in escalated Support issues, as required, when the cause is a hardware image, internal tools or documentation setup issue.  This escalation should result in a corrective action for the tools or documentation.
• Develop and maintain a system testing process and tools to be administrated by the Shipping department.

Skills:

• Experience with the following programming languages: Delphi, Visual Basic, Turbo Pascal
• Knowledge of the Windows XP Registry structure and Windows XP Pro deployment tools.
• Advanced DOS Batch programming experience
• Experience with DOS & Windows TCP/IP networking and related hardware
• Proficiency in SQL and Relational Database concepts.

Education:

Computer degree or equivalent work experience.

Experience/Pre-Requisite:

Knowledge of our current products, legacy products and the POS industry

   
Position Reports to:  Director of Operations

Nothing in this job description restricts the right of management to assign or re-assign duties and responsibilities to this job at any time.